Privacy Policy

Last updated: 2026/02/04

Company Registration Information

Company Name: Zhijiang Yongchunchen Trading Co., Ltd.
Company Address: Workstation A2968, No. 30 Jinshi Road, Dongshi Town, Zhijiang City, Yichang City, Hubei Province
sentative: Wu Huajun
Date of Establishment: January 4, 2026
Mobile Number: +86 19272592462
Unified Social Credit Code: 91420583MAK5K2E289

At Ven-Ora, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website or make a purchase from our store. We value the trust you place in us and strive to maintain the highest standards of confidentiality and security.

1. Information Collection:

• Personal Information: When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment details including credit card numbers. This information is used to process orders and ensure successful delivery.

• Automatic Information: Like many websites, we use cookies and similar tracking technologies to automatically collect certain information when you interact with our site. This includes your IP address, browser type, device type, pages visited, and the dates/times of your visits.

• Third-Party Information: We may receive information about you from third parties, including payment providers and social media platforms when you choose to connect with us through them.

2. Use of Information:

• Order Processing: Your personal information is primarily used to fulfill orders, verify payment, arrange for shipping, and provide order confirmations and updates.

• Communication: We may use your contact information to communicate with you regarding your purchases, respond to inquiries, and send promotional offers if you have opted to receive marketing communications.

• Improvement and Personalization: The data collected helps us understand customer behavior, improve our products and services, and personalize your shopping experience on our website.

3. Sharing of Information:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as processing payments, delivering packages, and sending emails. These providers have access to necessary personal information to perform their services but are prohibited from using it for other purposes.

• Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect the rights, property, or safety of Ven-Ora, our customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners as part of the business assets.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission. Despite these efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

Ven-Ora uses cookies and similar technologies to enhance your browsing experience and gather information about how you interact with our site. You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features on our site.

6. Your Rights:

• Access and Updates: You have the right to access and update your personal information. If you wish to review or modify any details, please contact us at service@mail.ven-ora.com.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

• Data Deletion: Upon request, we will delete your personal information unless we are required by law to retain it.

7. Policy Changes:

Ven-Ora reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage you to review this policy regularly.

8. Contact Us:

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: service@mail.ven-ora.com
Phone: +86 19272592462
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM

Thank you for trusting Ven-Ora with your personal information. We are dedicated to ensuring your privacy and providing a safe and enjoyable shopping experience.